Immigration are currently assessing ENS 186 and RSMS 187 applications lodged November 2015. If you have recently lodged an application, this means that they may not allocate your application for at least 6 months.
See below for more information:
Where your application is within the published service standard you will not receive a response about status, progress or allocation enquiries.
There are a range of factors that can impact the processing time of an application, including:
- whether the application was complete at time of lodgement;
- how quickly you respond to requests to provide documentation;
- complications obtaining health clearances;
- if police checks haven’t been completed they may take significant time to obtain; and
- checks with third parties to verify claims made in an application.
The Department has published service standards for the processing of ENS/RSMS applications can be found at: Service Standards while we attempt to finalise all applications as soon as possible, the service standards acknowledge that 25% of cases will be finalised outside of these periods.
Cases are centrally allocated. This means that your application will be allocated to the first available processing officer regardless of the state in which you reside or where you have lodged your application. Generally, cases will be allocated by date of lodgement and the delegate may make a decision based on the information accompanying the application. If further information is required, you will be contacted by telephone in the first instance, otherwise an email request for information will be sent with a response timeframe. After this timeframe, the case officer will then proceed to a decision.
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